Strengths and Weaknesses analysis

System: Jabberwocky
Client Name: Anonymous
Number of responses analysed: 15

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SUMI items by percentile


Item: 20 I prefer to stick to the functions that I know best.
  Percentile: 88 Verdict: More Agreement
   
Item: 41 The software hasn't always done what I was expecting.
  Percentile: 87 Verdict: More Agreement
   
Item: 14 I feel safer if I use only a few familiar functions.
  Percentile: 86 Verdict: More Agreement
   
Item: 40 I will never learn to use all that is offered in this software.
  Percentile: 84 Verdict: More Agreement
   
Item: 22 I would not like to use this software every day.
  Percentile: 84 Verdict: More Agreement
   
Item: 4 This software has at some time stopped unexpectedly.
  Percentile: 81 Verdict: More Agreement
   
Item: 38 Error messages are not adequate.
  Percentile: 81 Verdict: More Agreement
   
Item: 46 This software occasionally behaves in a way which can't be understood.
  Percentile: 80 Verdict: More Agreement
   
Item: 21 I think this software is inconsistent.
  Percentile: 78 Verdict: More Agreement
   
Item: 37 I think this software has sometimes given me a headache.
  Percentile: 78 Verdict: More Agreement
   
Item: 32 There have been times in using this software when I have felt quite tense.
  Percentile: 77 Verdict: More Agreement
   
Item: 11 I sometimes wonder if I am using the right function.
  Percentile: 76 Verdict: More Agreement
   
Item: 7 I enjoy the time I spend using this software.
  Percentile: 75 Verdict: More Agreement
   
Item: 36 There are too many steps required to get something to work.
  Percentile: 74 Verdict: More Agreement
   
Item: 5 Learning to operate this software initially is full of problems.
  Percentile: 74 Verdict: More Agreement
   
Item: 19 I feel in command of this software when I am using it.
  Percentile: 72 Verdict: More Agreement
   
Item: 31 It is obvious that user needs have been fully taken into consideration.
  Percentile: 71 Verdict: More Agreement
   
Item: 45 It is easy to forget how to do things with this software.
  Percentile: 69 Verdict: More Agreement
   
Item: 39 It is easy to make the software do exactly what you want.
  Percentile: 68 Verdict: More Agreement
   
Item: 16 This software seems to disrupt the way I normally like to arrange my work.
  Percentile: 67 Verdict: More Agreement
   
Item: 29 The speed of this software is fast enough.
  Percentile: 66 Verdict: More Agreement
   
Item: 27 Using this software is frustrating.
  Percentile: 64 Verdict: More Agreement
   
Item: 43 Either the amount or quality of the help information varies across the system.
  Percentile: 64 Verdict: More Agreement
   
Item: 44 It is relatively easy to move from one part of a task to another.
  Percentile: 64 Verdict: More Agreement
   
Item: 9 If this software stops it is not easy to restart it.
  Percentile: 64 Verdict: More Agreement
   
Item: 24 This software is awkward when I want to do something which is not standard.
  Percentile: 64 Verdict: More Agreement
   
Item: 15 The software documentation is very informative.
  Percentile: 62 Verdict: More Agreement
   
Item: 10 It takes too long to learn the software functions.
  Percentile: 61 Verdict: More Agreement
   
Item: 48 It is easy to see at a glance what the options are at each stage.
  Percentile: 61 Verdict: More Agreement
   
Item: 34 The software allows the user to be economic of keystrokes.
  Percentile: 60 Verdict: More Agreement
   
Item: 17 Working with this software is mentally stimulating.
  Percentile: 60 Verdict: More Agreement
   
Item: 12 Working with this software is satisfying.
  Percentile: 58 Verdict: No difference
   
Item: 30 I keep having to go back to look at the guides.
  Percentile: 57 Verdict: No difference
   
Item: 49 Getting data files in and out of the system is not easy.
  Percentile: 55 Verdict: No difference
   
Item: 50 I have to look for assistance most times when I use this software.
  Percentile: 55 Verdict: No difference
   
Item: 35 Learning how to use new functions is difficult.
  Percentile: 53 Verdict: No difference
   
Item: 6 I sometimes don't know what to do next with this software.
  Percentile: 51 Verdict: No difference
   
Item: 13 The way that system information is presented is clear and understandable.
  Percentile: 44 Verdict: No difference
   
Item: 2 I would recommend this software to my colleagues.
  Percentile: 44 Verdict: No difference
   
Item: 33 The organisation of the menus seems quite logical.
  Percentile: 43 Verdict: No difference
   
Item: 28 The software has helped me overcome any problems I have had in using it.
  Percentile: 42 Verdict: No difference
   
Item: 8 I find that the help information given by this software is not very useful.
  Percentile: 39 Verdict: More Disagreement
   
Item: 47 This software is really very awkward.
  Percentile: 38 Verdict: More Disagreement
   
Item: 3 The instructions and prompts are helpful.
  Percentile: 38 Verdict: More Disagreement
   
Item: 25 There is too much to read before you can use the software.
  Percentile: 38 Verdict: More Disagreement
   
Item: 18 There is never enough information on the screen when it's needed.
  Percentile: 38 Verdict: More Disagreement
   
Item: 23 I can understand and act on the information provided by this software.
  Percentile: 36 Verdict: More Disagreement
   
Item: 42 The software presents itself in a very attractive way.
  Percentile: 33 Verdict: More Disagreement
   
Item: 1 This software responds too slowly to inputs.
  Percentile: 25 Verdict: More Disagreement
   
Item: 26 Tasks can be performed in a straight forward manner using this software.
  Percentile: 25 Verdict: More Disagreement
   



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